Return Window
We offer a 30-Day Money-Back Guarantee. You have 30 days from the date you receive your order to request a return.
Return Eligibility & Conditions
- Items must be returned in new, unused condition with all original packaging and tags attached.
- Items that are damaged, worn, washed, or altered are not eligible for return.
- No exchanges are offered at this time. If you need a different item, please return your original purchase and place a new order.
Return Process
To initiate a return, please contact us at support@happywalk.shop with your order number and reason for return. We will provide you with a return authorization and instructions.
Return Address:
HappyWalk
844 W Arrow Hwy Unit B
San Dimas, CA 91773
United States
Return Costs
| Fee Type | Amount |
|---|---|
| Return Shipping Fee | $0 (Free returns) |
| Restocking Fee | $0 (No restocking fee) |
Refund Processing Time
Once we receive and inspect your return, we will process your refund within 2–3 business days. The refund will be issued to your original payment method.
Refund Payment Method
Refunds are issued to the original credit card or payment method used for purchase. Depending on your bank or payment provider, it may take 3–10 business days for the refund to appear on your statement.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return. Please check product descriptions for any specific return restrictions.
Never Received Item
If you never received your order, please contact us within 30 days of the estimated delivery date. We will work with the shipping carrier to investigate and resolve the issue, which may include a refund or replacement shipment.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@happywalk.shop
- Phone: (909) 394-3338
- Address: 844 W Arrow Hwy Unit B, San Dimas, CA 91773