Payment Policy

Payment & Shipping Policy

At HappyWalk, we are committed to a smooth, transparent, and hassle-free shopping experience. Please read our full policy below.

🚚 Shipping Policy

Processing & Handling Time

All orders are processed and packed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once dispatched, orders are delivered within 3–5 business days via our standard shipping partners.

Total Estimated Delivery Time

Stage	Timeframe
⏳ Handling Time	1–2 Business Days
🚚 Shipping Time	3–5 Business Days
📅 Total Estimated Delivery	4–7 Business Days

Free Shipping

We offer free standard shipping on all orders over $50 within the United States.

Shipping Carriers

We ship via USPS, UPS, and FedEx depending on your location and order size. A tracking number will be emailed to you once your order ships.

🔄 Return Policy

We want you to love your HappyWalk shoes. If you're not completely satisfied, we're here to help.

✅ Returns accepted within 30 days of delivery
✅ Items must be unworn, unused, and in original packaging
✅ All tags must be attached
❌ We do not accept returns on final sale or clearance items

How to Start a Return

Email support@happywalk.shop with your order number and reason for return
Our team will respond within 24 hours with return instructions
Ship the item back using the provided instructions
Once received, your refund will be processed within 5 business days

💰 Refund Policy

Once your returned item is received and inspected, your refund will be processed within 5 business days to your original payment method.

💳 Credit/Debit Card refunds: 5 business days
💳 PayPal refunds: 3–5 business days
💳 Shop Pay refunds: 5 business days

Note: Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement.

💳 Accepted Payment Methods

💴 Visa, Mastercard, American Express, Discover
💴 PayPal
💴 Shop Pay & Shop Pay Installments
💴 Apple Pay & Google Pay

Payment Security

All transactions are protected by SSL encryption and processed through Shopify's secure payment gateway. We never store your credit card information.