Shipping Policy
Last Updated: June 2026
Thank you for shopping with Happy Walk. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for information regarding order processing, shipping times, and delivery procedures.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, product launches, or holiday seasons, processing times may be slightly extended. If there is a significant delay in shipping your order, we will notify you via email.
Shipping Locations
Happy Walk currently ships to customers throughout the United States and selected international destinations.
If your country is unavailable during checkout, please contact our customer support team for assistance.
Estimated Delivery Times
United States
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Standard Shipping: 5–10 business days
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Express Shipping (if available): 2–5 business days
International Orders
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Standard International Shipping: 7–20 business days
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Delivery times may vary depending on destination country, customs clearance, and local postal services.
Please note that delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, customs inspections, or other unforeseen circumstances.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
From time to time, Happy Walk may offer free shipping promotions. Any applicable shipping discounts will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Tracking updates may take 24–48 hours to appear after the shipping label has been created.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Happy Walk is not responsible for orders shipped to incorrect addresses provided by the customer. Additional shipping charges may apply if a package must be re-shipped.
Lost, Delayed, or Stolen Packages
While we work with trusted shipping carriers, Happy Walk cannot guarantee delivery dates.
If your package appears lost, delayed, or marked as delivered but cannot be located, please contact the shipping carrier first. If additional assistance is needed, contact our support team and we will do our best to help resolve the issue.
Happy Walk is not responsible for packages lost or stolen after they have been marked as delivered by the carrier.
Customs, Duties, and Taxes
For international shipments, customs duties, import taxes, and other fees may be imposed by the destination country.
These charges are the responsibility of the customer and are not included in product prices or shipping fees unless otherwise stated.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the damaged item and packaging. We will review the issue and work toward an appropriate resolution.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Happy Walk
Email: support@happywalk.shop
Phone: +1 462-524-5483
Address: 682 Broadway, New York, NY 10012